Privacy Policy

Privacy Policy


Orders at Carnation by Hajrah can be cancelled within 12 hours. No cancellations will be entertained once the stipulated time has elapsed. Cancellation charges of 10% of the amount will be charged. Balance amount will be credited in account from where it originated. To cancel your orders please whatsapp at +92 322 5835325

  • We have no refunds or exchange policy since we only make customized products as per clients needs and requirements
  • Carnation by Hajrah reserves the right to cancel any orders on account of items being out of stock, partial payments, unprocessed payments, etc.
  • -We take 50% advance payment and remaining 50% and delivery charges to be paid before delivery day
  • If a client don’t show up or clear dues even after 30 days of committed delivery date then we no longer take responsibility of the dress
  • We will not be responsible for error in fittings if wrong measurements are sent by the customer. We advise you to double check the final measurements before sending it to us.

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